At modelhomeaccents.shop, we are committed to providing customers with a reliable, convenient, and transparent delivery experience. This Shipping Policy explains our shipping methods, processing times, delivery estimates, tracking information, and other important shipping details.

By placing an order on our website, you acknowledge and agree to the terms described in this Shipping Policy.

---

1. Free Standard Shipping

At modelhomeaccents.shop, all orders qualify for free standard shipping.

Customers do not need to pay additional shipping fees during checkout. The shipping cost will be automatically calculated as €0.00 for eligible orders.

Our goal is to provide customers with affordable and convenient delivery options while maintaining reliable service quality.

---

2. Order Processing Time

After your order is successfully placed, our team will begin processing your purchase.

Order processing includes:

• Order verification
• Payment confirmation
• Product preparation
• Quality inspection
• Packaging before shipment

The standard processing time is generally:

1–5 business days

Processing times may vary depending on:

• Product availability
• Order volume
• Holidays
• Special promotions
• Supplier preparation times

Orders are not shipped on weekends or public holidays.

---

3. Delivery Time

After your order has been processed and shipped, the estimated delivery time is:

15–20 business days

This estimated delivery period applies to standard shipping services.

Please note that delivery times are estimates and may vary depending on circumstances outside our control, including:

• Customs clearance procedures
• Carrier transportation schedules
• Weather conditions
• Public holidays
• Unexpected logistics delays
• International shipping conditions

We always work to ensure orders arrive as quickly and safely as possible.

---

4. Shipping Confirmation and Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email.

The shipping confirmation may include:

• Order number
• Shipping date
• Tracking number
• Tracking instructions

Please allow some time for tracking information to become active after shipment.

If you do not receive your tracking information or experience issues tracking your order, please contact us:

Email: info@modelhomeaccents.shop

---

5. Delivery Address Information

Customers are responsible for providing accurate and complete delivery information during checkout.

Please ensure that your:

• Full name
• Street address
• Apartment or unit number
• Postal code
• City
• Country
• Contact information

are correct before submitting your order.

modelhomeaccents.shop is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete addresses provided by customers.

---

6. Customs, Duties, and Taxes

For international deliveries, orders may be subject to customs inspections, import regulations, duties, or taxes depending on local laws.

Customers are responsible for any additional charges required by local authorities where applicable.

Customs processing times are outside the control of modelhomeaccents.shop and may affect estimated delivery times.

---

7. Delayed or Lost Packages

Although we work with reliable shipping partners, delays may occasionally occur.

Possible causes include:

• Transportation interruptions
• Customs delays
• Incorrect address information
• Extreme weather conditions
• Carrier operational issues

If your order has not arrived within the estimated delivery period, please contact our customer service team:

Email: info@modelhomeaccents.shop

We will investigate the shipment status and assist you with the next appropriate steps.

---

8. Damaged Packages

We carefully prepare and package every order before shipment.

If your package arrives damaged, please contact us within 7 days of delivery.

Please provide:

• Order number
• Photos of the damaged packaging
• Photos of the damaged product
• Description of the issue

Our team will review your request and provide an appropriate solution, which may include:

• Replacement
• Partial refund
• Full refund
• Other suitable resolution

---

9. Incorrect or Missing Items

If you receive an incorrect product or your order is missing an item, please contact us as soon as possible.

Please include:

• Order number
• Customer name
• Description of the issue
• Supporting photos if available

We will investigate and work to resolve the problem promptly.

---

10. Order Changes Before Shipment

If you need to change your shipping address or order details, please contact us immediately:

Email: info@modelhomeaccents.shop

We will make reasonable efforts to update your order if it has not yet entered the shipping process.

Once an order has been shipped, changes may no longer be possible.

---

11. Failed Delivery Attempts

If a delivery attempt fails due to customer-related reasons, including:

• Incorrect address
• Missing address information
• Customer unavailable for required delivery procedures

additional delivery arrangements may be required.

Customers may be responsible for additional costs caused by incorrect information or failure to receive the package.

---

12. Order Tracking Support

Customers can contact our support team regarding:

• Shipping status
• Tracking information
• Delivery questions
• Shipping concerns

Customer support email:

info@modelhomeaccents.shop

Our team will respond and provide assistance as quickly as possible.

---

13. Commitment to Customers

At modelhomeaccents.shop, we understand that receiving your order on time is an important part of your shopping experience.

We are committed to:

• Providing free standard shipping
• Offering clear delivery information
• Working with reliable shipping partners
• Supporting customers throughout the delivery process

We appreciate your patience and trust while your order is being prepared and delivered.

---

14. Contact Information

For any questions regarding shipping, delivery, or your order, please contact:

modelhomeaccents.shop

Email: info@modelhomeaccents.shop

Thank you for choosing modelhomeaccents.shop. We are dedicated to providing a smooth, secure, and enjoyable shopping experience.